EA
PLM Solution Architect contributing to a long - term defense project in Sweden. Involves PLM solution delivery in collaboration with an integration team.
About the role
- Integration Testing: Evaluate third-party hardware devices for interoperability with ButterflyMX’s ecosystem
- Competitive Benchmarking: Assess competitors’ hardware systems (cameras, access control, intercoms, sensors, etc.) for performance, feature sets, and ease of use
- System Operation Analysis: Document and analyze setup processes, installation complexity, software behavior, and end-user experience
- Installation Aids Assessment: Test solutions such as two-wire systems, wireless connectivity, and other third-party aids to optimize installations. Collect and organize evaluation data, generate written evaluation reports, and provide detailed technical and analytical follow-ups as requested.
- Bandwidth & Connectivity Validation: Evaluate software bandwidth needs, reliability of broadband and cellular networks, and the impact on system performance
- End-to-End Testing Support: Collaborate across teams to validate integrated camera, network, and intercom/access control systems
- Field Issue Reproduction: Troubleshoot and recreate customer-reported problems, perform root cause analysis, and provide actionable documentation
- Solution Development: Recommend technical fixes, workarounds, or design considerations based on findings
- Collaborate with support team members to review support case escalations, triage, document and involve senior team members as needed
- Communicate technical and installation best practices while assisting clients and solving their unique business challenges
- Assist senior team members by capturing project technical requirements, 3rd party product details, and present solutions to achieve project deliverables
Requirements
- 3+ years of relevant work experience in a in sales engineering, technical support, systems engineering or other technology focused role
- Experience with hardware and software testing, and evaluations
- Bachelors Degree in Engineering, Computer Sciences, or equivalent work experience
- Ability to demonstrate a high level of accountability for your work
- Exceptional documentation and communication skills
- Highly adept at process and technology project management
- Strong track record of delivering results and working towards targets
- Ability to communicate information flow to leadership and proper escalation of issues
- Demonstrated experience with utilizing AI tools to improve efficiency and productivity
- Prior experience with access control and smart lock technologies a strong advantage
- Experience working with email platforms and SFDC
Benefits
- Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
- 401(k) plan with a match
- 13 paid holidays, 25 PTO days
- Paid Family Leave
- Employee Assistance Program
- Quarterly self-care stipends
- Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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