Solution Engineer implementing integrations for Luminovo's electronics supply chain platform, collaborating with customers and driving revenue through technical solutions.
About the role
- Solutions Architect evaluating third-party hardware for interoperability with ButterflyMX's system. Collaborating across teams to enhance product offerings and customer solutions.
Responsibilities
- Integration Testing: Evaluate third-party hardware devices for interoperability with ButterflyMX’s ecosystem
- Competitive Benchmarking: Assess competitors’ hardware systems (cameras, access control, intercoms, sensors, etc.) for performance, feature sets, and ease of use
- System Operation Analysis: Document and analyze setup processes, installation complexity, software behavior, and end-user experience
- Installation Aids Assessment: Test solutions such as two-wire systems, wireless connectivity, and other third-party aids to optimize installations. Collect and organize evaluation data, generate written evaluation reports, and provide detailed technical and analytical follow-ups as requested.
- Bandwidth & Connectivity Validation: Evaluate software bandwidth needs, reliability of broadband and cellular networks, and the impact on system performance
- End-to-End Testing Support: Collaborate across teams to validate integrated camera, network, and intercom/access control systems
- Field Issue Reproduction: Troubleshoot and recreate customer-reported problems, perform root cause analysis, and provide actionable documentation
- Solution Development: Recommend technical fixes, workarounds, or design considerations based on findings
- Collaborate with support team members to review support case escalations, triage, document and involve senior team members as needed
- Communicate technical and installation best practices while assisting clients and solving their unique business challenges
- Assist senior team members by capturing project technical requirements, 3rd party product details, and present solutions to achieve project deliverables
Requirements
- 3+ years of relevant work experience in a in sales engineering, technical support, systems engineering or other technology focused role
- Experience with hardware and software testing, and evaluations
- Bachelors Degree in Engineering, Computer Sciences, or equivalent work experience
- Ability to demonstrate a high level of accountability for your work
- Exceptional documentation and communication skills
- Highly adept at process and technology project management
- Strong track record of delivering results and working towards targets
- Ability to communicate information flow to leadership and proper escalation of issues
- Demonstrated experience with utilizing AI tools to improve efficiency and productivity
- Prior experience with access control and smart lock technologies a strong advantage
- Experience working with email platforms and SFDC
Benefits
- Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
- 401(k) plan with a match
- 13 paid holidays, 25 PTO days
- Paid Family Leave
- Employee Assistance Program
- Quarterly self-care stipends
- Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Solutions Engineer focusing on post - sales technical partnership at Sentry, helping clients with software monitoring and implementation.
AI Solutions Engineer at Nteractive, defining and delivering the internal AI roadmap through hands - on implementation. Collaborating across functions to drive AI innovation and efficiency.
Presales Solution Architect at Mendix advising C - level executives on the Mendix Platform. Engaging in technical deep - dives and managing Proofs - of - Concept for clients across Italy.
Solutions Engineer at NetApp designing data - driven solutions for U.S. Public Sector. Collaborating with integrators and customers to meet federal mission outcomes.
Arquitecto de Soluciones TI en Be.change Consulting liderando el diseño de arquitecturas tecnológicas para proyectos de IA. Integrando soluciones innovadoras y siendo parte de decisiones tecnológicas cruciales.
OpenShift Virtualization Specialist Solution Architect driving the adoption and deployment of Red Hat OpenShift Virtualization in enterprise accounts. Building relationships and providing technical sales support for modernization initiatives.
NC
Digital Solutions Architect at NGL creating scalable architecture solutions for business needs. Engaging with teams to ensure architecture aligns with business objectives and technology trends.
Lead Solutions Architect designing and developing HR Technology domain architecture solutions at CVS Health. Driving technology and integration strategies to solve business problems aligned with enterprise architecture.
Customer facing technologist within Cloudflare's Solutions Engineering team supporting technical sales for enterprise accounts. Responsible for presentations, demos, and proof - of - concept trials.