Application Support Engineer managing API integrations and cloud infrastructure for Corp Services - Data. Focusing on automation, data consistency, and collaboration with internal teams in Tampa, Florida.
About the role
- Technical specialist for Autodesk design software in the Architecture, Engineering, and Construction industries. Providing pre- and post-sale support and training to customers with a focus on Civil Engineering.
Responsibilities
- The Application Engineer role centers on being a technical specialist for Autodesk design software relevant to the Architecture, Engineering, Geospatial, and Construction (AEC) industries, with an emphasis on Civil Engineering and Surveying.
- This position provides both pre- and post-sale technical support to customers, acting as the primary technical resource during the sales process and training assistance after software acquisition.
- Working closely with Sales Representatives, you will develop and execute technical workflows relevant to our customers which may include customer meetings and site visits.
- Overnight travel may be necessary for on-site support and training, approximately 20%.
Requirements
- Minimum 3 years of hands-on Autodesk AEC (Architecture, Engineering, and Construction) experience.
- Proficient in Autodesk Civil 3D and AutoCAD.
- Must have a working skillset of 7+ on a scale of 10 for these products.
- Either passed the Autodesk Certified Professional for Civil3D exam or learn the skills to do so within 6 weeks of hire.
- Ability to achieve Autodesk Certified Instructor status within three months of hire.
- Some experience with drones is a plus, but not a requirement.
- Understanding of geospatial workflows and drone technology in a professional context.
- Excellent communication, presentation, and interpersonal skills.
- Will be required to give a sample presentation during the interview process.
- Ability to travel frequently for client meetings and site visits.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition assistance
- Vision insurance
- Bonus based on performance
- Company car
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