IT & Cybersecurity Intern assisting with help desk support and IT system maintenance at OBDeleven. Collaborating with teams and improving IT documentation in a fun workplace culture.
Responsibilities
- Lead discovery calls to capture problems, users, data sources, and success criteria.
- Build demos and proof-of-concepts (e.g., RAG, small agents, lightweight automations) and tailor them to the customer's workflow.
- Lead crisp demos and executive-friendly walkthroughs; craft short narratives, handle Q&A, and land clear value.
- Maintain client security & trust. Map data flows, access patterns, and retention; support customer security questionnaires and evidence gathering.
- Partner with sales by working with Account Executives on win plans, next steps, and follow-ups; keep notes and dates tight.
- Produce one-pagers, FAQs, and simple diagrams others can reuse.
- Translate customer needs into tickets and coordinate with product/engineering.
Requirements
- 0-4 years of work experience. New grads are welcome.
- Computer Science degree or equivalent is preferred.
- Presentation confidence. You’re clear, concise, and engaging with slides and live demos.
- AI curiosity. Comfortable discussing embeddings, prompting, and the idea behind RAG (or eager to learn fast).
- Technical fundamentals. Familiar with HTTP/JSON APIs, Git basics, and reading logs; can write (or want to learn) small scripts in Python or JavaScript.
- Security mindset. Understand security and architecture fundamentals and concepts
- Strong writing. You can turn complexity into crisp docs.
- Domain interest. Some understanding of IP/patents is a plus.
Benefits
- 5 weeks paid vacation (+ 1 day per year of service to a maximum of 30 days)
- Comprehensive benefits package for you and your dependents from day one
- RRSP Contribution Matching
- Access to mental health support
- Maternity and paternity leave
- 2 company paid volunteering days
- Life Assurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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