Quality Assurance Investigator conducting investigations of significant events in Tech Ops. Supporting JetBlue’s CASS Program while collaborating with federal agencies and business partners.
About the role
- Software Quality Engineer ensuring high quality in test automation and development processes at Travelers through collaboration and innovation. Partnering with engineers to enhance software practices for CIAM projects.
Responsibilities
- Develop the QA roadmap to establish strategic direction of QA work for our platforms.
- Develop and expand our test automation framework and test coverage including integration to our continuous delivery (CI/CD) process thereby enabling agile process.
- Develop working knowledge of the entire application stack of CIAM flows including tests at all levels. (Unit, Integration, and End-to-end).
- Testing frameworks includes but not limited to Playwright, WebDriver IO etc.
- Groom and prune tests at all levels to ensure optimal coverage and effective deduplication.
- Collaborate with Product Managers, Software Engineers, Data Engineers, and with the wider product and development team to understand how new features should be tested and to contribute to automated tests for these new features.
- Collaborate with engineers to define and implement mechanisms to inject testing earlier into the software development process.
- Identify, share, and nurture the adoption of best practices in code health, testing, testability, and maintainability.
- You should champion clean code and the concept of the test pyramid.
- Analyze complex software systems and collaborate with others to improve the overall design, testability, and quality.
- Strive for the fastest feedback possible. Test parallelization should be a top priority.
- You see distributed systems as a core challenge of good test automation infrastructure.
- Configure automated tests to execute reliably and efficiently in CI/CD environments.
- Track and communicate test results in a timely, effective, and automated manner.
- Work within guidelines set by team to independently tackle well-scoped problems.
- Seek opportunities to expand technical knowledge and capabilities.
- Perform other duties as assigned.
Requirements
- Three years of programming/development experience preferred
- 1-2 years of experience developing automated test suites using programming languages
- Knowledge of Generative AI (GenAI) or Copilot for automating test case creation
- Three years of experience in Jira and Jira Xray for creating test plans and test cases
- Two years of experience with Playwright or WebDriver IO automation framework
- 1-2 years of experience in API testing
- Bachelor’s degree or its equivalent in work experience.
- One year of programming/development experience.
Benefits
- Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
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