Director of Software Engineering at Acuity leading AI - enabled digital commerce platform development and transforming user experience with modern architecture.
About the role
- Software Engineer responsible for creating automated testing frameworks for voice interaction technology systems. Collaborating with QA, DevOps, and engineering teams to ensure high-quality software delivery.
Responsibilities
- Design and Extend Automation Frameworks: Build maintainable, modular test infrastructure in Python, Perl, Java, or Ruby that adapts to evolving APIs and systems.
- Develop Advanced Test Suites: Own automation for complex functional, integration, and regression scenarios across distributed microservices and telephony systems.
- Validate Real-Time Systems: Contribute to test harnesses that validate signaling flows (SIP, RTP, SDP, WebRTC) and API transactions under varying network conditions.
- Enhance CI/CD Integration: Implement, optimize, and maintain automated test pipelines in Jenkins or similar systems, including containerized and Kubernetes-based environments.
- Collaborate Across Disciplines: Partner with developers, QA peers, and DevOps engineers to ensure tests are integrated early in the release cycle and deliver meaningful insights.
- Analyze Failures & Root Causes: Use log aggregation tools, packet captures, and dashboards (e.g., Kibana, Grafana) to diagnose failures and improve coverage or resiliency.
- Contribute to Test Data & Metrics: Work with SQL and NoSQL databases to generate and validate test data, interpret automation results, and measure performance.
- Mentor & Share Knowledge: Help guide junior engineers in automation practices, framework design, and debugging strategies.
- Drive Continuous Improvement: Identify gaps in test coverage, reliability, and efficiency—propose and implement technical solutions that raise QA maturity.
Requirements
- Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience
- Experience: Typically, 2–5 years in software development, test automation, or QA infrastructure engineering.
- Programming Skills: Strong proficiency in one or more of Ruby, Java, C#/.NET, C++, Perl, Python, or JavaScript
- Frameworks & Tools: Experience with JUnit, TestNG, PyTest, RSpec, Cucumber, or equivalent automation frameworks.
- CI/CD & Containers: Working experience with Jenkins (or similar), Docker, and basic Kubernetes workflow (jobs, pods, Helm charts).
- Systems Knowledge: Familiarity with distributed architectures, API testing, and network-level debugging.
- Telecom/Media (Preferred): Exposure to SIP/SDP/RTP, WebRTC, or similar signaling and media systems.
- Databases: Solid understanding of SQL and NoSQL databases for data-driven testing.
- Analytical Skills: Strong problem-solving mindset, able to triage and isolate issues across multiple layers of the stack.
- Collaboration: Experience in Agile environments; comfortable contributing to cross-functional sprint work, code reviews, and retrospectives.
Benefits
- Multiple medical, dental, and vision plan options
- Company-paid life insurance, short and long-term disability
- 401(k) savings plan with company match (50% on first 6% of employee contribution)
- 35 days total annual PTO
- Annual Bonus Program
- Paid maternity and paternity leave
- Relocation allowance
- Employee referral bonus
- Gym membership
- Technical and Professional Development stipend
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