Principal Site Reliability Engineer at Early Warning designing performance and resiliency patterns for applications and infrastructure. Collaborating with development teams to improve systems and data integrity.
About the role
- Site Reliability Engineer ensuring reliability and scalability of TEG's global live entertainment platforms. Collaborating with teams to enhance system reliability and prevent outages across ticketing platforms.
Responsibilities
- Proactively guard the health, availability, and performance of TEG's critical global production systems.
- Engineer and automate robust monitoring and auto-healing solutions to proactively prevent outages and meet service level objectives (SLOs).
- Drive Infrastructure-as-Code (IaC) principles for provisioning and deploying our highly available, scalable platforms.
- Lead critical incident response efforts, ensuring rapid resolution and restoration of platform stability
- Provide technical leadership during major incidents, focusing on swift problem analysis and effective communication to stakeholders.
- Transform incidents into progress by conducting deep post-mortems and driving the implementation of strategic preventative measures across various teams.
- Build and maintain high-performing, fault-tolerant distributed systems emphasizing resiliency and efficiency.
- Elevate operational maturity by continuously improving processes, tooling, and efficiency across the department.
- Champion operational excellence and shared responsibility, collaborating with development and other teams to improve processes and tools.
- Innovate system design by evaluating and integrating new technologies to enhance reliability, scalability, and security.
- Mentor and coach colleagues, elevating the overall reliability engineering capability and maturity of the Technology department
Requirements
- Mastery of highly available, fault-tolerant AWS system design and management.
- Strong foundation in AWS networking (VPC, Route 53) and security best practices.
- Proficiency in key scripting languages (Python, Bash, PowerShell) for automation.
- Proven ability to perform effectively under pressure, managing high-volume tasks and meeting tight deadlines
- Minimum of 3 years of prior SRE or DevOps experience.
- Expert knowledge of fundamental infrastructure concepts (Networking, Containerisation, Virtualisation, DNS)
- Working familiarity with key CI/CD and Infrastructure-as-Code tools (e.g., Terraform, Ansible, Jenkins)
- Excellent verbal and written communication skills
Benefits
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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