Senior Field Service Engineer delivering technical service and maintaining operations of automated baggage handling systems. Involved in troubleshooting, preventive maintenance, and improving customer satisfaction.
About the role
- Serviceingenieur providing technical support for clients in various sectors. Working on-site to ensure optimal operation of analytical lab equipment and systems.
Responsibilities
- Provide technical support to our customers and colleagues across various areas
- Work on-site in laboratories in the Greater Hamburg area
- Install and optimize hardware, software and network products
- Perform maintenance, repairs and troubleshooting
- Train users in preventive maintenance and optimal use of Agilent systems and software
- Collaborate with the sales team to provide tailored consulting
Requirements
- Completed vocational training or a degree in natural sciences or engineering
- Good knowledge/experience with analytical techniques and method development in atomic spectroscopy (AAS, ICP-OES, ICP–MS)
- Experience using software for instrument data analysis
- Very good German and English skills, both written and spoken
- Ideally based in the Greater Hamburg area or willing to relocate there
Benefits
- Agilent Result Bonus
- Stock Purchase Plan
- Life insurance
- Retirement plan
- Health insurance
- Employee Assistance Program
- Paid time off
- Company events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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