Providing technical leadership for the NMS IT application domain.
Providing specialist OSS/NMS network planning, set up processes service delivery mechanisms, etc.
Provide lead in technical domain with knowledge of OSS/NMS application solutions for Telco.
Delivering development to adhere to Telco Service Assurance processes specifically ITSM, T2R and FCAPS.
Delivering telco specific solutions with telecom network specific protocols such as SNMP, telemetry.
Delivery of development projects and operations support of NMS/OSS applications and platforms such as SMARTS, Cramer, Wat4Net, Ciena, NOKIA etc.
Managing efficient delivery of requirements with the right understanding and coordination with business teams.
Lead the analysis and delivery of DevOps and CI/CD methods and tools.
Lead development of system application solutions on Jenkins, Gitlab, Kubernetes, etc. driving support and training for other team members as well as needed.
Providing senior management with visibility and reports on end-to-end service management of NMS application estate including any issues and/or risks.
Identifying areas for continuous improvement and lead technically the implementation of all ITIL processes including incident, problem and changes once approved by management under EXA CAB as well as ticket & service request management processes.
Provide business users application support with team for issues escalated from the NOC for any NMS application solutions including areas covering application integration with underlying set up, etc.
Developing and documenting new processes to streamline IT NMS Application development & operations.
Requirements
Strong relevant experience, flexible for the right candidate
Domain knowledge OSS – NW plan and Build processes, Service Delivery – provisioning, activation
Basic knowledge of optical domain – DWDM OSS – knowledge of Service Assurance processes - T2R – FCAPS, ITSM processes, good knowledge of SNMP and telemetry
Knowledge of COTS products Planning tools, inventory (physical, logical, Service Inventory) – Amdocs, Cramer, GIS or similar
NW monitoring – SMARTS, Watch4Net or similar products / technologies
Knowledge of NMS platforms – Ciena, Nokia (Infinera) etc
Senior .Net/C# Developer for systems applications, developing and supporting REST API services and Web Applications. Must have extensive experience with .NET/C# and enterprise software development.
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