Support Account Managers and assist with escalated customer issues at BID Operations. Collaborate with legal and compliance to ensure policies are adhered to while documenting actions.
About the role
- Senior Technical Architect managing Salesforce architectural solutions and project guidance in Australia. Collaborating with customers and partners during implementation and providing technical expertise.
Responsibilities
- Collaborates with Customers and Partners during the project lifecycle
- Share extensive knowledge of the Salesforce.com platform
- Architect the system and provide guidance during implementation
- Act as lead architect for the overall engagement
- Direct and mentor diverse teams in technical delivery aspects
Requirements
- Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR)
- Deep functional and business knowledge of industries/verticals Energy & Utilities and Telecommunications
- Ability to analyze, design, and optimize business processes via technology and integration
- Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases
- Degree or equivalent relevant experience required
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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