Hybrid Senior Systems Analyst

Posted 2 weeks ago

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About the role

  • Perform troubleshooting across all involved integrations
  • Manage vendors to ensure delivery of KPIs and high-quality service
  • Monitor and prioritize support tickets
  • Map business pain points related to applications and design actions to mitigate issues
  • Bridge the technical team and business stakeholders
  • Ensure compliance with internal processes such as handovers, change management, ITIL processes, SOX, problem management, and area KPIs.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, Systems Analysis and Development, or a related field
  • Negotiation skills, strong relationship-building, organization, and decision-making abilities
  • Technical knowledge and systems thinking to analyze system architectures and their integrations
  • Availability to work onsite three times per week at the CAR in Piracicaba, SP
  • Functional knowledge of SAP SD, billing processes, and SAP BTP is not required but would be a plus

Job title

Senior Systems Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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