Support and lead the use of Microsoft’s project management tools (Project Standard/Professional, Project Server, Project Online, Planner, Project Apps) across client and cloud environments
Develop strategies for M365 project management tool adoption and on-premises migration to promote cloud adoption
Support Project Server on-premises, Project Online, SharePoint Online, and Teams-connected project management services and integrations
Support and build Power BI and Power BI Report Server reporting associated with Project Management services, including end-customer training
Provide support and training for Visio products (perpetual and online)
Communicate and work directly with Microsoft teams to address issues, lifecycle product management, and support
Identify emerging business and customer-driven requirements for project management tools
Design, lead and develop project management solutions using cloud-based tools and services
Create and manage customer educational resources, demos, tips, Q&A, Teams Channels, and recurring public forum meetings
Support transition of on-premises project management tools to cloud solutions and enterprise architecture
Lead, direct, and manage Portfolio/Program Management requirements and Enterprise PPM capabilities
Develop methodologies to ensure projects are accurate and auditable
Provide project management oversight and facilitation for SharePoint Online & Teams integration, implementation activities and strategies
Participate in and lead customer engagements, consultation, requirements gathering, training and product demonstrations
Provide On-Call Rotation Support (weekly rotation) for escalations and customers
Requirements
5+ years of experience with program management, project management and/or business operations
5+ years of experience with SharePoint Online, OneDrive, and other M365 collaboration tools
5+ years of experience with Scaled Agile Framework or Agile Methodologies
5+ years of experience with Azure DevOps/Git or AGILE development
5+ years of experience with on-premises systems, including servers, virtualization (e.g., VMware, Hyper-V), and basic data center management
3+ years of experience with standard project scheduling tools such as Microsoft Project and Project Server
3+ years of experience in Business Intelligence/data analytics tools (Microsoft Power BI, Dashboards, SQL, Tableau, etc.)
Experience with Project Server, Project Online, Project Standard, Project Professional, Project Apps, Planner (including Planner for the Web), Microsoft 365, Microsoft Azure services, Power Platform (Power Automate, Power BI)
Provide support and training for Visio products (Visio Standard, Visio Professional, Visio Plan 1 and Plan 2)
Ability to communicate and work directly with Microsoft and cross-functional teams
Provide On-Call Rotation Support (escalations, customers)
Export control compliance: must be a “U.S. Person” as defined by 22 C.F.R. §120.15 (U.S. Citizen, lawful permanent resident, refugee, or asylee)
Security Clearance: position requires ability to obtain a U.S. Security Clearance (U.S. Citizenship required for final clearance)
Employer will not sponsor applicants for employment visa status
Preferred Qualifications:
Active U.S. Security Clearance (e.g., Secret, Top Secret)
Bachelor's degree or equivalent work or military experience
Experience with PowerShell, SharePoint Online (SPO) and Microsoft Graph
Experience with Microsoft SQL Server, and SQL Server Management Studio (SSMS)
Experience with Software as a Service (SaaS) and Infrastructure as a Service (IaaS)
Experience with Software testing, running demos, and technical demonstrations
Experience with Service and Technical Architecture
Experience with SharePoint, Project Server User Forum Planning and Facilitation
Experience with Technical Change Control and Coordination
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