Senior System Developer involved in community - critical systems using Java, Spring Boot, and Angular. Working in a complex environment requiring high security and availability standards.
About the role
- Senior Staff Software Engineer defining the technical vision of Zendesk's IT Service Management platform. Leading high-quality software development and architecting solutions across teams.
Responsibilities
- Lead the system design, development, testing, and deployment of software solutions
- Architect reliable, secure, and scalable solutions for enterprise customers
- Make high-impact technical decisions and communicate effectively
- Contribute to the evolution of Zendesk’s architecture
- Collaborate with Product Managers, Designers, and Engineering Leaders
Requirements
- 10+ years of experience in backend or full-stack software engineering
- 8+ years of experience working with Ruby on Rails and relational databases such as MySQL/Aurora
- Strong backend expertise in Ruby on Rails
- Strong expertise in JavaScript and TypeScript
- Experience with testing libraries such as Cypress, Jest, and React Testing Library
- Deep experience working with GraphQL and REST APIs
- Proven ability to architect, design, and deliver large-scale software solutions
- Strong experience with version control tools and CI/CD pipelines
- Experience leading and mentoring teams of engineers
Benefits
- Flexible work arrangements
- Professional development
- Mentorship opportunities
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