Senior Software Engineer developing full stack solutions on Zendesk's AI native data and analytics platform. Enhancing user experience through collaborative engineering practices and innovative capabilities.
Responsibilities
Utilize Java and Maven/Spring toolchain to work on a trusted backend codebase
Apply TypeScript and React on an established front-end codebase that users rely on
Build new capabilities within the platform by leveraging existing systems at Zendesk
Deploy your code to production, enhancing the experience for millions of Zendesk users
Collaborate closely with a focused team of experienced engineers—supporting, challenging, and learning from one another
Partner with the Technical Lead and Product Manager to shape the team’s roadmap
Foster innovation and contribute to continuously improving the team’s well-being and efficiency
Requirements
A minimum of 4 years of experience as an engineer working on full stack solutions, primarily focused on Java platforms
Proficiency with widely accepted patterns and practices in Java development
Expertise in understanding and extending an existing codebase
Knowledge of data and ETL pipelines and processes and usage of Spark
Strong problem-solving skills combined with comfort tracing behavior across multiple layers and technology stacks
Ability to lead, collaborate, and partner effectively across engineering teams and functions
Experience supporting distributed systems, along with knowledge of Linux internals and administration
Excellent listening skills coupled with the confidence to contribute ideas and speak up
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