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Staff Software Developer at Genesys transforming customer experience through AI and cloud technologies. Leading software design and development to enhance features and reliability in a scalable environment.
About the role
- Architect, build, and deliver Enterprise-grade features across the entire stack from elegant, performant frontends to scalable, reliable backend systems and cloud infrastructure.
- Take ownership of complex, mission-critical projects, delivering impactful features within your first month and guiding them from ideation to production.
- Push the boundaries of AI capabilities, designing and implementing cutting-edge solutions for our Enterprise customers.
- Play a pivotal role in shaping our engineering culture, processes, and how we work as we scale.
- Mentor and coach engineers of all levels, fostering a collaborative, high-performance environment and helping others grow their technical and professional skills.
- Set and uphold high standards for code quality, performance, and scalability, and ensure these standards are adopted across the team.
- Collaborate closely with product, design, and leadership to align technical direction with business goals and drive the company’s success.
Requirements
- 4+ years of hands-on software engineering experience, ideally within fast-paced, high-growth tech environments and building products that service large Enterprise customers.
- Strong expertise in our tech stack or a proven ability to quickly master new technologies.
- Thrive in dynamic, high-performance start up settings and comfortable with ambiguity, rapid iteration, and taking initiative.
- Demonstrated customer-centric thinking, ability to take full ownership of projects, solve complex problems, and consistently deliver high-quality, impactful results.
- Deep interest in artificial intelligence and excitement to build innovative, category-defining products.
- Regularly leverage AI tools and technologies in your workflow, and stay up-to-date with the latest advancements to boost productivity and innovation.
Benefits
- 4 Weeks Annual Leave – Take time to recharge with 20 days of paid vacation
- ESOP – Employee Stock Ownership Plan so you can grow with the company
- AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
- Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
- Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag
- Team Meals – Enjoy free Friday lunches, Uber Eats dinners, and regular catered office lunches
- Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter
- Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. A few clubs we already have are hiking, chess, and board game nights. We also have a social committee you can join—new ideas are always welcome!
- Snacks & Drinks Galore – Stay energised with a wide selection of snacks and a fully stocked fridge of drinks in the office
- Community Events – As the home of the AI workforce, we regularly host events featuring thought leaders, industry partners, and the wider community—right at our office, so you can join straight after work
- Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program
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