Senior Software Engineer specializing in COBOL, driving fintech transformation and automation at FIS. Leading incident response and collaboration on software deployment and infrastructure management.
Responsibilities
Design and maintain monitoring and alerting solutions for infrastructure, application performance, and user experience
Implement automation tools and processes for routine tasks, scalable infrastructure, and seamless deployments
Ensure reliability, availability, and performance of applications and services, minimizing downtime and optimizing response times
Lead incident response, including identification, triage, resolution, and post-incident analysis
Conduct capacity planning, performance tuning, and resource optimization in collaboration with development and operations
Collaborate with security teams to implement best practices, perform vulnerability assessments, and ensure compliance
Manage deployment pipelines, release processes, and configuration management for consistent, reliable deployments
Identify and drive improvements in reliability, performance, and efficiency through data and root cause analysis
Create and maintain documentation, runbooks, and knowledge base articles, promoting knowledge sharing
Develop and test disaster recovery plans, backup strategies, and failover mechanisms
Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response
Participate in on-call rotations, providing 24/7 support for critical incidents and coordinating resolution and follow-up
Requirements
4+ years of hands-on experience in software development roles using Unisys COBOL, SQL, Embedded SQL, COBOL, JCL, CL, DDS, DDL, BMS, CICS, JES, HTML
3+ years working on large-scale, client-facing, enterprise production software
Strong English communication and collaboration skills
Proficiency in modern development architectures (web, API), cloud platforms (AWS, Azure, Google Cloud), infrastructure as code (Terraform, Ansible)
Experience with monitoring and logging tools (Prometheus, Grafana, DataDog, New Relic, Splunk, SumoLogic, ELK Stack)
Skilled in incident management (response, triage, RCA, post-mortem) and troubleshooting complex technical issues
Proficiency in scripting languages (Python, Bash) and automation tools
Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps)
Familiarity with Application Performance Monitoring (APM) and Real User Monitoring (RUM) tools
Commitment to continuous learning, adaptability, and operational excellence
Experience building FinTech, payment, or banking systems, including API design and third-party integration
Familiarity with Agile environments, especially with bi-monthly production releases
Knowledge of FIS products/services and the broader Financial Services Industry
Experience with development tools: V7.4, Eclipse, Visual Studio, Azure DevOps, MDCMS, Git, Microsoft Office (Visio, RDi, X Analysis, Hawkeye, CheckMarx)
Understanding of OS/400 and Windows 11 operating systems
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