Director of Software Engineering at Acuity leading AI - enabled digital commerce platform development and transforming user experience with modern architecture.
About the role
- Senior Software Engineer specializing in COBOL, driving fintech transformation and automation at FIS. Leading incident response and collaboration on software deployment and infrastructure management.
Responsibilities
- Design and maintain monitoring and alerting solutions for infrastructure, application performance, and user experience
- Implement automation tools and processes for routine tasks, scalable infrastructure, and seamless deployments
- Ensure reliability, availability, and performance of applications and services, minimizing downtime and optimizing response times
- Lead incident response, including identification, triage, resolution, and post-incident analysis
- Conduct capacity planning, performance tuning, and resource optimization in collaboration with development and operations
- Collaborate with security teams to implement best practices, perform vulnerability assessments, and ensure compliance
- Manage deployment pipelines, release processes, and configuration management for consistent, reliable deployments
- Identify and drive improvements in reliability, performance, and efficiency through data and root cause analysis
- Create and maintain documentation, runbooks, and knowledge base articles, promoting knowledge sharing
- Develop and test disaster recovery plans, backup strategies, and failover mechanisms
- Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response
- Participate in on-call rotations, providing 24/7 support for critical incidents and coordinating resolution and follow-up
Requirements
- 4+ years of hands-on experience in software development roles using Unisys COBOL, SQL, Embedded SQL, COBOL, JCL, CL, DDS, DDL, BMS, CICS, JES, HTML
- 3+ years working on large-scale, client-facing, enterprise production software
- Strong English communication and collaboration skills
- Proficiency in modern development architectures (web, API), cloud platforms (AWS, Azure, Google Cloud), infrastructure as code (Terraform, Ansible)
- Experience with monitoring and logging tools (Prometheus, Grafana, DataDog, New Relic, Splunk, SumoLogic, ELK Stack)
- Skilled in incident management (response, triage, RCA, post-mortem) and troubleshooting complex technical issues
- Proficiency in scripting languages (Python, Bash) and automation tools
- Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps)
- Familiarity with Application Performance Monitoring (APM) and Real User Monitoring (RUM) tools
- Commitment to continuous learning, adaptability, and operational excellence
- Proficiency in multiple programming languages: C#, Java, Python, JavaScript, Visual Basic, SQL+, Oracle PLSQL
- Experience building FinTech, payment, or banking systems, including API design and third-party integration
- Familiarity with Agile environments, especially with bi-monthly production releases
- Knowledge of FIS products/services and the broader Financial Services Industry
- Experience with development tools: V7.4, Eclipse, Visual Studio, Azure DevOps, MDCMS, Git, Microsoft Office (Visio, RDi, X Analysis, Hawkeye, CheckMarx)
- Understanding of OS/400 and Windows 11 operating systems
Benefits
- A voice in the future of fintech
- Continuous learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
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