Director of Fraud Risk shaping and leading Airwallex’s fraud risk management strategy globally while ensuring compliance with regulations. Collaborating with law enforcement and internal teams to enhance fraud prevention measures.
About the role
- Senior Property Risk Engineer managing complex risk assessments and client consultations for Travelers. Leading the Property Technical Discipline in assigned territories with high visibility roles.
Responsibilities
- Under general direction, responsible for the ownership of the Property Technical Discipline in Assigned Territory, which includes: Conducting quality Risk Assessments, assisting customers with Loss Control, providing consultation to Staff and Business Partners, and helping identify needs for Technical Training of Regional Specialist Consultants (RSCs), and Staff in assigned territory.
- Conducts specialist Risk Assessment surveys at complex applicant or written client locations to determine potential hazards/risk factors and controls at the request of customers or to assist in underwriting/risk selection.
- Documents findings and recommendations to Account Executives and/or clients.
- Consults with clients on ways to control hazards in order to reduce or mitigate losses.
- Exhibits the ability to come up with technically correct yet flexible solutions to meet Travelers as well as the Client’s needs.
- Influences clients to implement recommendations.
- Serves as a technical expert resource to Risk Control Consultants and Underwriters.
- Builds and maintains productive relationships with underwriting and service teams assigned to business units, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.
- May conduct research for underwriters or clients on class of business, operations, or any other technical subject requiring similar analysis.
- Maintains current knowledge of regulatory environment and emerging issues in the technical specialist discipline.
- Function as an Account Consultant for certain National Property accounts.
- Maintains timely, relevant communications with Technical Director, Field Management and Risk Control staff.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in related field.
- 8 or more years of Property/ Highly Protected Risk (HPR) skills and experience preferred.
- Exceptional technical and interpersonal skills preferred.
- Technical training experience preferred.
- Communication. Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge.
- Influences others to take action on recommendations.
- Listens effectively.
- Strong written communication skills.
- Business Knowledge: Understands insurance products, services, and risk selection practices.
- Fully understands Risk Control performance standards, policies and procedures.
- Technical Expertise: Demonstrated expertise / command in technical specialist discipline.
- Has working knowledge of relevant Risk Control computer systems applications.
- Customer Service: Balances customer expectations and expense constraints.
- Builds credibility with internal and external customers.
- Creates customer satisfaction by demonstrating the value of risk control services.
- Resource Management: Continually assesses workload in light of business priorities; directs own efforts accordingly.
- Identifies methods for improving personal productivity.
- Makes sound judgments about appropriate service levels for customers.
- Five years of experience in fire science or a technical science, an engineering discipline, or the property fire protection field.
- Valid driver's license.
- Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.
Benefits
- Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
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