Senior IT Project Engineer leading infrastructure projects at CGT Catapult. Providing expert design and implementation support across IT project teams and facilities.
Responsibilities
Lead infrastructure projects involving Windows Server technologies and Active Directory and Cloud Based Azure type systems
Design, implement, and support Microsoft infrastructure services: AD, DNS, DHCP, GPO
Liaise with our MSP around support of our managed virtual environments (VMware) network and storage solutions
Troubleshoot complex system issues and provide2nd and 3rd line support
Collaborate with network, security, and application teams to ensure seamless integration
Maintain and optimise server performance, availability, and scalability
Develop and enforce infrastructure standards, policies, and procedures
Provide mentorship and technical guidance to junior team members
Ensure compliance with ITIL v3/4 and security best practices
Problem management escalation point for 1st and 2nd Line IT support teams
2nd/3rd line support of IT Lab Equipment support
Technical Project ownership, supporting IT Project Managers with scoping and deployment of business and IT initiated projects including client support and collaboration on cost saving and improvement initiatives
Provide support across the IT Engineering team during periods of planned leave
Requirements
Proven experience in a similar role, such as a Project Engineer, Senior Delivery Engineer, or Windows or Infrastructure Engineer
Strong experience with Microsoft systems and applications both within on-premises and cloud environments
Excellent stakeholder management skills, with the ability to influence and communicate effectively at all levels
Experience in managing and supporting IT networks across multiple facilities and locations
Experience working within GMP or other regulated environments (desirable)
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