Senior Product Manager enhancing the provider experience for therapists. Leading product strategies to deliver continuous therapy through innovative tools.
Responsibilities
Own the provider-side product roadmap - tools and workflows that enable therapists to deliver continuous therapy at scale
Drive innovation in clinical processes - working with therapists to break from traditional models and leverage technology
Lead release process for provider features - piloting, iterating, and scaling successful initiatives
Collaborate closely with consumer product team - ensuring provider tools directly enhance user experience and align with consumer initiatives
Design change management initiatives that drive adoption of new tools and processes
Create measurement frameworks for therapist performance and outcomes
Partner with clinical leadership on training, onboarding, and ongoing development
Collaborate with operations to pilot and scale - designing experiments, gathering learnings, and implementing across the network
Requirements
5+ years of product management experience building products for professional users (clinicians, service providers, B2B2C, or operational workflows)
Proven ability to lead change management and drive adoption with frontline teams
Experience partnering with operations to pilot, iterate, and scale initiatives
Strong collaboration skills across diverse stakeholders - from clinical teams to engineers
Scrappy and goal-oriented - comfortable with ambiguity in a fast-scaling environment
Nice-to-Have Skills: Healthcare, mental health, or wellness platform experience
Clinical or healthcare professional background (therapist, counselor, nurse, healthcare administrator, or other mental health/health professional)
Experience with telehealth platforms or provider enablement programs
Background in AI-powered tools for professionals or clinical workflow optimization
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