Product Manager optimizing IT service management processes at Barclays. Collaborating with technology teams to deliver improved service and enhance customer journeys.
About the role
- Senior Product Manager enhancing the provider experience for therapists. Leading product strategies to deliver continuous therapy through innovative tools.
Responsibilities
- Own the provider-side product roadmap - tools and workflows that enable therapists to deliver continuous therapy at scale
- Drive innovation in clinical processes - working with therapists to break from traditional models and leverage technology
- Lead release process for provider features - piloting, iterating, and scaling successful initiatives
- Collaborate closely with consumer product team - ensuring provider tools directly enhance user experience and align with consumer initiatives
- Design change management initiatives that drive adoption of new tools and processes
- Create measurement frameworks for therapist performance and outcomes
- Partner with clinical leadership on training, onboarding, and ongoing development
- Collaborate with operations to pilot and scale - designing experiments, gathering learnings, and implementing across the network
Requirements
- 5+ years of product management experience building products for professional users (clinicians, service providers, B2B2C, or operational workflows)
- Proven ability to lead change management and drive adoption with frontline teams
- Experience partnering with operations to pilot, iterate, and scale initiatives
- Strong collaboration skills across diverse stakeholders - from clinical teams to engineers
- Scrappy and goal-oriented - comfortable with ambiguity in a fast-scaling environment
- Nice-to-Have Skills: Healthcare, mental health, or wellness platform experience
- Clinical or healthcare professional background (therapist, counselor, nurse, healthcare administrator, or other mental health/health professional)
- Experience with telehealth platforms or provider enablement programs
- Background in AI-powered tools for professionals or clinical workflow optimization
Benefits
- Flexible work arrangements
- Professional development opportunities
- Health insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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