Product Manager leading fraud detection and customer vetting initiatives for Vonage's communication APIs. Collaborating with cross-functional teams to enhance security and compliance capabilities.
Responsibilities
Define and execute the fraud protection roadmap for both customer facing and internal anti-fraud systems.
Own and maintain the product roadmap in collaboration with other Product Managers delivering solutions to protect against Voice robocalling, messaging compliance, customer risk profiling and vetting.
Research and analyse new threats and propose countermeasures to identify and mitigate emerging fraud tactics, techniques and procedures.
Manage and maintain a product backlog and create user stories and product requirements for fraud engineering teams
Requirements
Previous experience of agile development methodologies and product management frameworks
Strong knowledge in data protection and compliance, security-oriented cloud services, fraud vector analytics, and threat detection and prevention
Proven experience working as a business subject matter expert or in a technical capacity within fraud management or security
Minimum 3 years experience of managing products in highly regulated industries
Experience in telco, cloud or finance industries preferred
Computer Science degree or similar technical qualification in engineering, finance, business administration or related field
Prior experience in telecoms or finance fraud management
Strong understanding of telecoms and web protocols (SIP, SMPP, HTTP, REST APIs)
Professional certifications in fraud management, security or compliance
Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
Experience using Jira, Confluence and project management tools
Familiarity working with data in formats such as CSV, XML, JSON, etc.
Benefits
Unlimited Discretionary Time Off
Private Medical Insurance with the option to add dependents at your own cost
Multisport Gym Membership
Educational Assistance Reimbursement Program
Lunch and Learn Sessions
Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
Three Paid Volunteer Days a Year
Reimbursement for the costs of prescription glasses
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