Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Senior Product Designer at Zego leading design processes for insurance products. Strong expertise in mobile platforms and user experience design for a collaborative team.
Responsibilities
- Lead the end-to-end design process from discovery through to delivery
- Craft intuitive, accessible, and scalable experiences across iOS and Android platforms
- Embed UX principles and design thinking into everything you do
- Share knowledge and champion design practices across the organisation
- Support and evolve the company’s design system
- Establish best practices and governance models
- Partner closely with Product Managers, Designers, Engineers, and other stakeholders
- Build strong, collaborative relationships with developers
- Present complex ideas through compelling prototypes and storytelling
- Facilitate and participate in workshops and design syncs
- Proactively identify opportunities to improve user experiences
- Drive projects independently with confidence
- Maintain a growth mindset
- Apply knowledge of insurance/finance user behaviours, regulations, and patterns
Requirements
- strong expertise across iOS and Android platforms
- proven experience in managing and evolving design systems
- considerable experience in Product Design with strong exposure to native mobile platforms
- proven experience embedding UX principles and design thinking into products and processes
- adept at prototyping and presenting complex ideas through compelling narratives
- strong portfolio showcasing the full design journey
- experience working closely with developers
- strong understanding of interaction design, visual design, and information architecture
- experienced in running, supporting, and synthesizing insights from user testing
- interested in exploring and adopting AI tools and approaches
Benefits
- market-competitive salary
- private medical insurance
- company share options
- generous holiday allowance
- whole lot of wellbeing benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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