Branch Manager overseeing operations, mentoring staff, and developing customer relationships at United Community branch. Responsible for overall branch growth and compliance with banking regulations.
About the role
- Senior Portfolio Manager leading global product portfolio management strategy at Bupa. Driving improvements in customer outcomes and commercial performance through cross-functional collaboration.
Responsibilities
- Define and lead the global product portfolio management approach across all markets, driving increased revenue and profitability whilst exceeding customer needs
- Lead the identification and delivery of enhancements to the global product portfolio in response to commercial opportunities, customer needs, and regulatory developments
- Deliver regular product performance analysis, including dashboards and deep-dive reviews, to identify opportunities for improvement; and work collaboratively to deliver any recommended changes
- Act as the team’s strategic lead on a major systems re-platforming programme, driving requirements that unlock product portfolio improvements and enable future customer-centric product innovation
- Identify and execute opportunities to rationalise or migrate products at a global book level, improving customer experience and commercial performance
- Ensure robust product oversight and governance, with clear processes, policies and controls in place; and regular reviews that support regulatory compliance and good customer outcomes
- Oversee risk management for the Product & Proposition function, including monitoring, controlling, and resolving product-related risk incidents
- Manage the Product Approval Process, ensuring tools, templates, and support are in place to enable effective decision-making across the business
- Lead annual assessments to ensure our products continue to deliver fair value to target customers, and that any required actions are completed
- Manage and develop a Product Governance and Risk Specialist, prioritising workload and supporting career growth in alignment with global and local strategic objectives
Requirements
- Proven experience managing product portfolios, ideally across multiple regulated markets, driving commercial performance and enhancing customer outcomes
- Strategic leadership skills with a track record of defining strategy, setting direction, and delivering cross-functional initiatives
- Strong people management and coaching abilities
- Excellent stakeholder engagement skills, with the confidence and credibility to influence at all levels, challenge constructively, and build lasting relationships
- Clear and compelling communication and storytelling ability
- Commercially astute with strong analytical and numerical skills, the ability to turn data into actionable insights, and excellent attention to detail
- Sector experience in healthcare, insurance, or financial services preferred
- Understanding of IPMI products and market trends
Benefits
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
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