About the role

Senior Manager of Engineering - Controls overseeing product development and technical support for HVAC equipment. Supervising technical teams and aligning engineering capacity with service demand.

Responsibilities

Supervise and Lead Technical Teams
Oversee engineers and technicians to ensure service requests, calculations, and designs meet specifications and codes and can be delivered with high quality
Address personnel matters, including performance appraisals, and manage training programs across the Americas and globally as needed
Ensure engineering capacity aligns with current and projected service demand
Manage Controls Product Development, Operations and Customer Support
Respond to technical service requests related to quotations, contracts, and projects, including drafting reports and communications
Support sales by conducting site data analysis, presenting findings to customers, and working in the field (10-15% travel, including international)
Set objectives and maintain KPIs to track and improve performance in technical service activities
Financial Oversight and Process Improvement
Develop and manage operating budgets for the cost center, implementing processes to minimize variances
Attend internal and external meetings to gather information, analyze data, and apply insight for process improvements
Provide support for Asia Pacific and EMEA regions when required, ensuring cohesive global service

5+ years of experience with electric and controls systems
Knowledge of Electrical Codes and Compliance
Extensive knowledge of electrical systems, controls products, and related markets
Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management
Strong computer skills in Microsoft Office applications, including the ability to develop summary graphs, tables, pivot tables, and other reports
Technical aptitude and strong technical knowledge of HVAC products and Building Management Systems (BMS)
Understanding of ERP system, BOM creation and document management
Strategic decision-making skills
Strong presentation skills
Formal exposure to process improvement methodology
Strong knowledge of functions relevant to product engineering including purchasing, product engineering, production, cost analysis, quality, continuous improvement, and customer service
Ability to use test equipment to support the analysis and validation of controls equipment, software, and systems
Professional Engineer License

Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs