Senior Manager leading a team in Commercial Lines underwriting for Preferred Mutual Insurance. Driving growth strategies, managing partnerships, and overseeing underwriting processes.
Responsibilities
To provide leadership to a team of Commercial Lines underwriting professionals within a designated territory/product line, while partnering across territories/product lines, to attain growth and profitability.
Develop and execute a multi-year growth strategy for commercial lines; identify and evaluate new market opportunities, including emerging industries, underserved regions, or specialized coverage needs.
Build, develop and manage strategic partnerships with Agency Partners, fostering meaningful relationships with Company customer base, including policyholders and consumers
Oversee underwriting guidelines, pricing strategies, and risk appetite to ensure profitable growth.
Partner cross-functionally with Sales, Actuary, Product Development, Claims and other key business units to design & drive process improvement, anticipate risks, forecast and propose key products, identify trends, discuss referrals, to set product pricing/rate setting
Partner with IT and Transformation teams to align underwriting requirements with modernization initiatives, ensuring new systems support business needs.
Work closely with Personal Lines counterpart in the territory to grow across a shared agency plant
Engage and develop a staff of underwriting professionals; set departmental goals and initiatives and guide, monitor, and facilitate progress towards achievement; complete bi-annual performance reviews
Manage team workload and capacity; identify, address and manage performance related issues with staff members; complete yearly performance reviews of staff members; identify and develop future leaders for succession planning
Actively participate in the sourcing of candidates, conduct interview and make hiring decisions for your team; onboard new hires, including training, orientation, and engagement
Facilitate/Lead Department Meetings
Manage operational budget & staffing
Ensure overall compliance with state and industry regulations
Participate in and drive Company vision, mission and value proposition
Travel 35% of the time to agents, company events, company headquarter, team events, etc.
Requirements
High School Diploma or equivalent, required
Bachelors Degree from an accredited university or college preferred
Completion of advanced professional development coursework including, but not limited to; CPCU, CIC, ARM, AU or equivalent at Companys discretion
7+ years of experience in commercial lines insurance, with at least 3 years in a leadership role.
Demonstrated experience expanding commercial lines into new markets and specialized coverages
Excellent oral and written communication, listening, team building, organizational and negotiation skills
Extensive customer service experience and proven ability to manage conflict
Track record of training, coaching and motivating individuals, groups and teams, enabling them to achieve established metrics for standards of performance
Strong time and project management skills that support continued process improvement, as well as the achievement of goals and objectives
Strong portfolio analysis skills and knowledge of personal lines products, underwriting guidelines and philosophy
Skilled in the areas of account planning, account selling and product strategies
Demonstrated ability to analyze and proactively respond to market needs and trends by recommending programs that are mutually beneficial and profitable to the Agent
Benefits
Financial Short-term disability, long-term disability, and life insurance coverage are provided at no cost
Optional benefits include enhanced life insurance and critical illness plans
401k plan with an employer contribution that you will receive regardless of your own contribution to the plan
A cash-balance pension plan
Student Loan Repayment Assistance
A short-term incentive plan for all employees
Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year)
7 days of paid sick leave
10 paid company holidays
Personalized paid time off after 3 years!
Access to 26 sessions with a BetterHelp therapist each year for you and up to 5 dependents, as well as access to all of BetterHelps group and digital resources
Access to Family First, a team of care experts who can provide you and your loved ones 1:1 assistance with a variety of caregiving solutions, from elder care to legal and financial challenges, insurance and Medicare navigation, and more!
Medical, dental, and vision coverage options begin on the first day of employment
Health Savings Accounts (with a generous employer contribution!)
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