Qualitätsmanager at regiocom managing quality standards and monitoring in the telecommunications sector. Collaborating with teams to enhance customer satisfaction and performance metrics.
About the role
- Senior Manager driving business analysis at Marsh, developing high-quality business solutions within a global context. Supporting optimization and improvement of operating models across diverse business processes.
Responsibilities
- Developing high quality business solutions in an agile context, that deliver valued business outcomes and facilitate informed decisions
- Building sustainable and repeatable capabilities that support delivery of the highest standards of service and execution
- Researching and monitoring the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies)
- Driving optimization of operating models across Marsh, align them to best practices and realize benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
- Supporting and designing global solutions for business problems
- Identifying areas of improvement within the business processes, systems and user experience
- Managing global stakeholders and project teams in a robust manner & drive proposed change
- Building capabilities in business solution architecture and to enhance own & and team’s expertise
Requirements
- 5 – 8 years of experience as a Business Analyst or Process Consultant
- Experience as team member in process blueprinting, digital transformation in a global setup
- Experience in design/ implementation of automation solutions
- Familiarity with Agile, Six Sigma and Lean principles preferred
- Insurance or Financial Industry experience preferred
- Experience in business process modelling preferred
- Excellent problem-solving and analytical skills
- Fluent in English orally and in writing
- Experience working with global stakeholders and cultures
- MBA from a premier business school
Benefits
- Holidays (As Per the location)
- Shared Transport (Provided the address falls in service zone)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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