Agile Project Manager and Product Owner leading product - focused projects in a hybrid setting. Collaborating with teams to drive project success in embedded systems and agile methodologies.
About the role
- Senior Product Manager leading product portfolio and team supporting applications for Customer Success organization at Salesforce. Driving product excellence, strategic roadmaps, and stakeholder collaboration.
Responsibilities
- Guide a strategic roadmap of initiatives for techno-functional innovation in the industry-defining environment for cloud-computing business operations.
- Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
- Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.
- Collaborate with security, architecture, engineering, quality, support, experience, and program management partners in coordinating delivery of complex, multi-multi objectives.
- Represent and lead diverse delivery functions in program/project core team and executive steering committee meetings.
- Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, client communications, and project outcomes.
Requirements
- Minimum of 8 years of professional experience with product, architecture, career and client leadership
- B.A., B.Sc. or equivalent
- Deep experience in enterprise products/applications with an emphasis on Service Cloud and enterprise Support business functions
- Business savvy for budgeting, project structuring, vendor and partner management, staff structuring, and negotiations
- Assessing the capabilities, impact and shortcomings of changes in enterprise business architectures and processes from a technical and business standpoint
- Familiar and comfortable with agile/scrum development methodologies
- Communicate with business as well as technical audiences. Able to write clear and concise documentation, excellent written and spoken communication skills
- Function independently and as part of a team under aggressive deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continued improvement.
- Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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