Administer and optimize Dell EMC PowerScale and Data Domain storage and backup systems. Provide onsite setup then remote support across hybrid enterprise environments.
Responsibilities
Administer, configure, and manage Dell EMC PowerScale (Isilon) storage environments
Provide secondary support and administration for Dell EMC Data Domain backup solutions
Monitor, troubleshoot, and resolve storage and backup-related issues in enterprise infrastructures
Perform health checks, capacity planning, and system performance optimization
Support storage provisioning, replication, migration, and backup/restore operations
Collaborate with infrastructure, backup, and virtualization teams to ensure data integrity and availability
Provide onsite support for 1 week for initial setup/knowledge transfer then deliver remote support for 11 months 3 weeks
Prepare documentation for configurations, troubleshooting, and operational procedures
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