Audit Data Analyst II performing audit data analytics in collaboration with audit teams at USAA. Driving innovation in audit execution by leveraging data analytics solutions.
About the role
- Senior Data Analyst driving insights and strategy across collections and recovery operations at Multitude. Analyzing data to optimize repayment performance and improve customer outcomes.
Responsibilities
- Lead analytics for collections performance, portfolio segmentation, and recovery optimization
- Build and maintain dashboards, KPIs, and automated reports for collections and risk teams
- Analyze delinquency, roll rates, repayment patterns, and behavior trends to identify actionable insights
- Partner with operations, risk, collection process analysts, and data engineering teams to improve data accuracy and analytical capabilities
- Evaluate treatment strategies, collection campaigns, and A/B tests to measure performance and recommend improvements
- Support advanced analytics and predictive modeling initiatives in collaboration with the Data Science team
- Ensure consistent data quality, governance, and documentation across data processes
Requirements
- 3+ years of experience in data analytics, ideally within financial services, fintech, or debt collections
- Advanced SQL proficiency; experience with Python or R for data analysis and automation
- Strong knowledge of BI tools such as Power BI, Tableau, or Looker
- Solid understanding of collections KPIs and lifecycle metrics
- Experience handling large datasets and working in cloud-based data environments
- Excellent communication and data storytelling skills, with the ability to translate data insights into business actions
- Strong analytical mindset, attention to detail, and problem-solving orientation
Benefits
- A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture
- Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe
- A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement
- Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards
- Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive
- Occupational Healthcare – comprehensive medical services through local occupational health providers
- Lunch Benefit – subsidised daily meals with a prepaid tax-free card
- Recreational Allowance (ePassi) – flexible annual allowance for sports, culture, commuting, and wellness
- Annual Leave Above Minimum – additional vacation days compared to statutory requirements
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