Senior Data Analyst driving insights and strategy across collections and recovery operations at Multitude. Analyzing data to optimize repayment performance and improve customer outcomes.
Responsibilities
Lead analytics for collections performance, portfolio segmentation, and recovery optimization
Build and maintain dashboards, KPIs, and automated reports for collections and risk teams
Analyze delinquency, roll rates, repayment patterns, and behavior trends to identify actionable insights
Partner with operations, risk, collection process analysts, and data engineering teams to improve data accuracy and analytical capabilities
Evaluate treatment strategies, collection campaigns, and A/B tests to measure performance and recommend improvements
Support advanced analytics and predictive modeling initiatives in collaboration with the Data Science team
Ensure consistent data quality, governance, and documentation across data processes
Requirements
3+ years of experience in data analytics, ideally within financial services, fintech, or debt collections
Advanced SQL proficiency; experience with Python or R for data analysis and automation
Strong knowledge of BI tools such as Power BI, Tableau, or Looker
Solid understanding of collections KPIs and lifecycle metrics
Experience handling large datasets and working in cloud-based data environments
Excellent communication and data storytelling skills, with the ability to translate data insights into business actions
Strong analytical mindset, attention to detail, and problem-solving orientation
Benefits
A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture
Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe
A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement
Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards
Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive
Occupational Healthcare – comprehensive medical services through local occupational health providers
Lunch Benefit – subsidised daily meals with a prepaid tax-free card
Recreational Allowance (ePassi) – flexible annual allowance for sports, culture, commuting, and wellness
Annual Leave Above Minimum – additional vacation days compared to statutory requirements
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