Quality Assurance Manager responsible for inspecting construction quality at Lennar homes. Ensuring compliance with quality standards and managing customer satisfaction.
MI
Hybrid Senior Customer Quality Engineer
Posted 3 months ago
About the role
- Customer Quality Engineer in semiconductor industry providing technical expertise and managing EU accounts. Collaborating with local and international teams to ensure quality standards and customer satisfaction.
Responsibilities
- Provide technical expertise as a key point of contact for EU accounts
- Ensure seamless communication and coordination with local sales and technical teams
- Work closely with US and Asian teams on critical tasks
- Manage customer Quality requirements, inquiries/questions
- Develop 8D reports for effective case closure
- Co-manage Quality issue diagnoses and root-cause analysis
- Support pre-sales activities with Quality presentations
- Project-manage customer audits
Requirements
- 7 - 15 years of experience in Semiconductor IC Engineering and Quality functions
- Customer-facing skills and experiences in Europe
- Experienced in supporting EU Automotive customers (VDA 6.3)
- Experience in Customer Quality Engineering, Quality Management Systems, PCN Administration, Automotive Quality, Reliability Engineering, Failure Analysis, Product Engineering and Production Quality Control
- Good understanding of Semiconductor manufacturing process
- Good knowledge of IC silicon/package fail mechanisms/symptoms, Reliability and FA process and testing tools
- Hands on skills in Quality tools and methodologies, statistics and structured problem solving techniques
- Proactively drive issue resolution as a team player with excellent communication skills
- German speaking is preferred
Benefits
- Health insurance
- Professional development
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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