Hybrid Senior Application Support Engineer

Posted 3 months ago

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About the role

  • Application Support Engineer providing expert-level support for critical business applications at Fiserv. Collaborating with teams to ensure application performance and reliability, while troubleshooting issues.

Responsibilities

  • Provide expert-level support for business applications, ensuring maximum uptime and performance
  • Troubleshoot and resolve complex application issues, collaborating with development teams as needed
  • Monitor application performance and lead initiatives to improve efficiency and reliability
  • Document support activities, maintain detailed logs, and develop user guides and training materials
  • Participate in an on-call rotation where you will work in a team environment as well as independently to resolve issues and triage & resolve client requests and incidents

Requirements

  • 3 years of experience in Cloud Technologies like Azure
  • 5+ years of experience in application support in Microsoft technologies (C#, .Net) and/or Java technologies
  • 2+ years of experience in SQL databases
  • 2+ years of experience in troubleshooting and resolving technical issues
  • Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement
  • Strong troubleshooting and problem-solving skills to identify and resolve application issues

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Professional development opportunities
  • Flexible work arrangements

Job title

Senior Application Support Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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