Sr. HRIS Analyst managing HRIS administration and support, focusing on project management and analytics. Collaborating with internal customers to enhance HR processes and reporting.
About the role
- Segmentation Analyst at South West Water analyzing customer data to identify segments and engagement opportunities. Collaborating with teams on marketing strategies and stakeholder presentations.
Responsibilities
- Analyse customer data to identify meaningful segments and behavioural patterns
- Develop and maintain segmentation models to support marketing and service strategies
- Collaborate with internal teams to apply segmentation insights to campaigns and service design
- Present findings and recommendations to stakeholders through reports and dashboards
- Support continuous improvement in data quality and segmentation methodologies
Requirements
- Strong analytical skills and experience with customer data analysis
- Proficiency in data tools such as SQL, Excel, PowerBI or similar
- Experience in segmentation modelling and customer insight generation
- Excellent communication and stakeholder engagement skills
- Experience in a regulated or customer-focused environment is desirable
Benefits
- Generous holiday allowance plus bank holidays
- Discretionary bonus
- Competitive contributory pension
- Share-save scheme
- Health and wellbeing support
- Group discounts
- Cycle to Work scheme
- Financial support services
- And more!
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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