SAP SD Inhouse Berater supporting and implementing sales processes in S/4HANA for BAUHAUS. Analyzing and enhancing sales processes within the existing SAP ECC system while collaborating internationally.
About the role
- SAP Solution Owner managing Customer Ticketing solutions in Sales and Service Cloud. Collaborating with cross-functional teams and driving IT project management for service processes.
Responsibilities
- Responsibility for the SAP-based 'Customer Ticketing' solution in the Sales and Service Cloud (C4C)
- Support for the integration, further development and maintenance of related service processes to handle operational customer service
- Coordination of requirements management and design of IT solutions
- Customizing and 3rd-level support for the SAP solutions you are responsible for
- Close collaboration with national and international business units, process owners and other stakeholders
- IT project leadership and participation in the context of SAP service solutions
Requirements
- Degree in (business) computer science, business administration, industrial engineering or a comparable qualification
- Experience implementing and supporting SAP Sales & Service Cloud
- Knowledge of SAP CPI, SAP CRM, SAP S/4HANA or SAP FSM is advantageous
- Analytical and communication skills as well as a structured way of working
- Excellent written and spoken German and English
Benefits
- We offer an attractive compensation package: nationwide pay according to the Baden-Württemberg Metal and Electrical Industry collective agreement, performance-related and contractual special payments, and a long-standing attractive company pension plan
- We care about your work–life balance: individual flexible working-time models, mobile work, flexitime account, employee discounts and special conditions, partnerships with fitness studios, leisure activities and on-site daycare
- Develop with us: our in-house training center DriveAcademy® and our e-learning platform complement each other with a diverse range of seminars and training courses
- Feel comfortable with us: state-of-the-art technology, IT equipment and software tools, company canteen and SEW parking garage with electric charging stations
- We value long-term job security: through continuous investments in our German locations, we are well-positioned for the future and ready to move forward as a global player
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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