Hybrid Sales Support Executive

at The Telegraph

• Job title: Sales Support Executive
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Sales Support Executive driving revenue growth in Commercial Operations team. Supporting team with sales administration, operations, and project management in a fast-paced media environment.

Responsibilities

• Provide day-to-day sales support including reporting, lead management, order processing, competitor analysis, finance escalations, and client onboarding.
• Maintain CRM and sales systems, ensuring data accuracy, generating reports, updating documentation, and supporting user training.
• Create sales materials, coordinate order and booking confirmations, and deliver reporting for trading, client/agency meetings, and campaign performance.
• Support wider Commercial Operations with holiday cover, print inventory management, and ad-hoc operational projects.
• Work with sales and project management on bookings, post-campaign analysis, and identifying opportunities to streamline and improve sales workflows.

Requirements

• Excellent organisational and time management skills
• Demonstrated ability and willingness to learn new systems and established processes quickly
• Written and verbal communication skills
• Exceptional attention to detail
• Positive, can-do attitude and flexible approach
• Ability to adapt to change effectively
• Ability to thrive under pressure and manage a varied workload

Benefits

• The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities.
• From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.
• With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.
• At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
• We are proud to be a Level 3 Disability Confident Leader as part of the government’s Disability Confident Scheme.