Insurance Service Specialist assisting Auto Club's insurance agents and members with insurance services. Responsibilities include servicing policies, processing payments, and maintaining member information.
About the role
- Mitarbeiter im Risikomanagement bei secupay AG, verantwortlich für die Überwachung risikorelevanter Transaktionen und KYC-Daten. Unterstützung bei internen Audits und Kunden-Offboarding-Prozessen.
Responsibilities
- Monitoring risk-related transactions and conducting risk assessments
- Reviewing transaction requests (TA) for anomalies and risks
- Assessing KYC data
- Handling chargeback requests
- Supporting requests arising from internal and external audits
- Actively offboarding customers with elevated risk profiles
- Accompanying and documenting termination/offboarding processes
Requirements
- Several years of professional experience in risk identification, assessment and monitoring
- Familiarity with KYC processes, TA reviews, and handling chargeback requests
- Knowledge of customer offboarding procedures
- Strong sense of responsibility
- Flexibility to provide cover during absences
- Ability to work in a structured and autonomous manner
- Analytical thinking and proactive contribution in interdisciplinary collaboration
- German at native level; English skills are an advantage
Benefits
- Permanent employment and competitive compensation
- Remote work or on-site presence between 08:00 and 17:00
- Workplace in Pulsnitz (public transport connection: S8 from Dresden) in a historic building with modern facilities
- Need‑based certifications and further training
- Appreciative working environment, open communication and dynamic teams
- 30 days of base annual leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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