Hybrid Risk & Fraud Analyst

Posted 3 months ago

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About the role

  • Risk and Fraud Analyst responsible for investigating fraud detection at Sporty. Collaborating in a fast-paced environment to enhance preventative measures against fraud.

Responsibilities

  • Investigating and monitoring queues with defined rules.
  • Willingness to work in a dynamic, high growth environment with shifts during the week, weekends, and holidays.
  • Monitor various queues and define corrective and preventive actions.
  • Ensure all agreed timelines for investigations are met.
  • Maintain a customer-centric throughout the process lifecycle.
  • Monitor quality investigations ensuring strong customer service and root cause analysis.
  • Analyze documents, e.g. ID and passports, and identify any fabricated documents.
  • Engage with stakeholders to improve processes.
  • Identify gaps within the process and systems and provide suggestions to mitigate the risk.

Requirements

  • 2 years experience within the Gambling industry.
  • 2 to 3 years experience in fraud prevention, detection, and investigation.
  • Problem-solving and analytical experience.
  • Strong communication and interpersonal skills.

Benefits

  • A competitive salary + individual performance based bonuses every quarter
  • 20 days annual leave + public holidays
  • Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
  • South African employment contract
  • Referral bonuses & flash bonuses
  • Top of the line equipment
  • Annual company retreats to provide great internal networking opportunities

Job title

Risk & Fraud Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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