Reviewer ensuring compliance in documentation and estimates for franchise locations. Completing reviews and providing assistance to improve estimating performance across teams.
Responsibilities
Complete accurate and timely estimate and documentation reviews through our main technology platforms
Accuracy of work is measured by estimate reinspection
Timeliness of work is measured by automated reporting between documented events
Focus on estimate, documentation, and commentary reviews for specific job types
Communicate directly with franchisees and insurance carriers
Coach franchises on opportunities to improve estimating and documentation performance
Identify and communicate trends to Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders
Provide assistance to franchises on estimating requirements and claim expectations
Requirements
High School Diploma or GED
Bachelor’s degree or equivalent experience in insurance claims or related field
One plus years experience with document review or similar analytical job experience.
Experience serving in a customer service role.
One plus years experience with industry estimating/estimate review.
Two plus years’ experience in the restoration industry regarding water mitigation, mold remediation, lead, and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.
Experience in the restoration industry regarding water mitigation/mold remediation, abatement, contents, fire structure cleaning, and reconstruction.
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