About the role

  • Reviewer ensuring compliance in documentation and estimates for franchise locations. Completing reviews and providing assistance to improve estimating performance across teams.

Responsibilities

  • Complete accurate and timely estimate and documentation reviews through our main technology platforms
  • Accuracy of work is measured by estimate reinspection
  • Timeliness of work is measured by automated reporting between documented events
  • Focus on estimate, documentation, and commentary reviews for specific job types
  • Communicate directly with franchisees and insurance carriers
  • Coach franchises on opportunities to improve estimating and documentation performance
  • Identify and communicate trends to Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders
  • Provide assistance to franchises on estimating requirements and claim expectations

Requirements

  • High School Diploma or GED
  • Bachelor’s degree or equivalent experience in insurance claims or related field
  • One plus years experience with document review or similar analytical job experience.
  • Experience serving in a customer service role.
  • One plus years experience with industry estimating/estimate review.
  • Two plus years’ experience in the restoration industry regarding water mitigation, mold remediation, lead, and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.
  • Experience in the restoration industry regarding water mitigation/mold remediation, abatement, contents, fire structure cleaning, and reconstruction.

Benefits

  • Opportunity for Overtime
  • Paid Time Off
  • Opportunity for Advancement
  • Great Company Culture

Job title

Reviewer, QA Analyst

Job type

Experience level

Junior

Salary

$50,000 - $55,000 per year

Degree requirement

High School Diploma

Location requirements

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