Regional Key Account Manager overseeing service sales for transit customers in Southern California. Drive aftermarket sales and enhance customer engagement within the rail supply industry.
Responsibilities
Manage service sales opportunities across 10 to 20 transit customers within the region
Drive aftermarket parts sales and identify engineering services opportunities (overhaul, modernization, kitting)
Deepen customer relationships through regular on-site engagement
Serve as the primary commercial point of contact, owning account performance and driving actions to meet quarterly and annual order intake targets
Collaborate with internal teams and customer stakeholders for improved outcomes
Develop understanding of customer maintenance practices, procurement cycles, and operational priorities
Capture parts demands and identify competitive threats
Develop aftermarket parts annual orders budgets for Transit and Locomotives
Support pricing strategy and contract negotiations
Own weekly sales reporting and drive corrective actions.
Requirements
Technical knowledge of rolling stock maintenance and operations, including mechanical systems
10+ years in the rail supply industry
Comfortable engaging with railway maintenance shop personnel, superintendents, and procurement managers
Strong commercial acumen and sales experience
Proficiency in Salesforce CRM reporting and Oracle systems
Ability to travel to cover regional accounts (up to 50%)
Strong oral and written communication skills
Demonstrated ability to execute plans and achieve goals
Strong ability to work with cross functional teams and clearly communicate customer needs
Passion for customer success and continuous improvement.
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