Senior Account Manager managing both online and offline projects at Dentsu, ensuring timely delivery and quality assurance for client relationships.
MI
Hybrid Regional Account Manager – NDT, RVI Rentals and Sales
Posted 2 months ago
About the role
- Regional Account Manager responsible for NDT solutions and customer engagement. Engaging with clients to boost sales and foster long-term relationships within the industry.
Responsibilities
- Develop and execute personalized outreach to drive meaningful connections within the NDT industry.
- Qualify customers and prospect targeted leads to maintain pipelines of NDT resources
- Meet and exceed key performance metrics, including the number of outreach activities, meetings booked, and qualified opportunities.
- Recommend new and improved products to the customers and explain how the equipment will be more cost-effective to secure orders, guarantee product standards, and assure product delivery
- Maintain a detailed call report of prospect and existing customers for review on a daily or weekly basis with the Vice President of Sales and Branch Unit Manager.
- Answer phones, assist customers by completing order entry, order processing, and additional administrative work.
- Handling and resolving customer complaints regarding a product or service
- Demonstrate product knowledge and technical capabilities
- Utilize your portfolio of contacts to identify prospective customers and lead generation
- Outreach to new and existing customers, scheduling meetings to discuss needs
- Emphasize features of products to highlight how they solve customer problems
- Negotiate prices and terms and prepare rentals and sales agreements for NDT equipment
- Collaborate with colleagues in many different sectors
- Maintain contact lists and follow up with customers to continue relationships
- Responsible for Rentals and Sales performance and addressing issues when necessary
Requirements
- Reliable non-destructive testing (NDT) equipment experience and technical background
- Ability to work with others as a team
- Analytical ability and good problem-solving skills
- Presentation skills and ability to convey product value
- High-level organizational skills for maintaining a successful regional sales territory
- Self-confidence to support persuasion and sales efforts
- Strong communication skills and interactions with customers
- Strategic planning, superior organizational and time management skills
- Inspirational attitude and ability to create a motivating environment
- Regional travel is a requirement of the position
Benefits
- Total Compensation includes a competitive salary (based on experience) + Commission
- eligibility for performance-based incentives
- comprehensive benefits package
- Health Insurance
- Dental Insurance
- Vision Insurance
- Voluntary Supplemental coverages available
- Holidays
- Retirement Plans with contribution match.
- Paid Sick Leave
- Paid Vacation Leave
- Opportunities for professional growth and career advancement.
- Collaborative and dynamic work environment.
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