Paralegal supporting immigration legal services at Gay Men's Health Crisis Inc. Assisting legal staff in providing pro bono immigration legal services with a focus on the LGBTQI community.
SW
Hybrid Rechtsanwaltsfachangestellte/r – Support für Kanzleisoftware
Posted 6 months ago
About the role
- Legal Tech support role assisting customers with Kanzleimanagementsoftware. Collaborating in teams to deliver solutions and manage customer inquiries effectively.
Responsibilities
- Annahme der Anfragen unserer Kunden im 1st und 2nd Level nach einer umfangreichen Einarbeitungsphase
- Betreuung und Beratung unserer Kunden beim Einsatz unserer Legal-Tech-Software-Lösungen rund um Advoware
- Bereitstellung von Lösungswegen bei fachlichen Anfragen
- Erfassung und Dokumentation der Kundenanfragen im Ticketsystem
- Enge Zusammenarbeit mit dem technischen Anwendungssupport und weiteren Projektteams
Requirements
- Abgeschlossene Ausbildung als Rechtsanwaltsfachangestellte/r oder Rechtsfachwirt/in
- Idealerweise mindestens ein Jahr relevante Berufserfahrung im Umgang mit Softwareanwendungen
- Sehr gute Deutschkenntnisse
- Gute Englischkenntnisse
- Versiert in der Anwendung von Büro-Software, darunter MS Office
- Team-Player mit Service-Gedanken
- Kommunikationsstark und selbstständig arbeiten
Benefits
- Flexible working from home
- Digital learning opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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