Quality Assurance Lead Associate responsible for end-to-end QA and driving improvements at FCA's Supervision Division. Engaging senior stakeholders and leading the development of quality frameworks.
Responsibilities
Undertaking an end-to-end review and re-design of the QA framework within SPC to identify both tactical and strategic changes and taking ownership of the implementation of these changes
Managing and providing oversight over the end-to-end QA approach for SPC
Preparing and delivering regular, high-profile papers and presentations on QA
Act as the single point of contact or escalation across SPC for technical and/or other matters related to the SPC QA approach
Engage and maintain relationships with senior stakeholders and other QA functions across SPC, the FCA and externally where relevant to build an understanding of user needs, seek feedback and best practice
Act as an Ambassador by proactively sharing technical knowledge and expertise of the Supervision Framework and QA
Requirements
Minimum Experience of outcomes-focussed Quality Assurance or recent experience of working in a FCA front-line supervision role
Skilled in analysing data and using these to make proportionate judgements and recommendations
Experience of communicating a strategic approach and priorities to a range of different stakeholders
Ability to effectively build and maintain stakeholder relationships
Strong decision making and influencing skills to achieve desired outcomes and offering constructive challenge when required
Ability to pro-actively educate, mentor and coach others in areas of expertise to raise the capability of others
Strong written and verbal communication skills including the ability to present information in a clear and compelling way to senior stakeholders
Benefits
25 days holiday per year plus bank holidays
Hybrid working (work from home up to 60% of your time)
Private healthcare with Bupa
A non-contributory Pension of at least 8% of basic salary each month
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