Hybrid Quality and Technical Lead

Posted last month

Apply now

About the role

  • Act as Amazon’s central point of contact for Quality Management and Technical (packaging products) performance across EMEA supplying countries
  • Lead cooperation between Divisional Operations, Quality functions and country/site Quality leads to harmonise Quality Management toward Amazon
  • Oversee quality control planning, quality control, quality assurance and quality improvement activities across supplying plants
  • Support maintenance and roll-out of Amazon quality assurance plan and carry out internal quality audits on supplying plants
  • Coordinate contract & relationship management for Amazon including understanding contractual KPIs and driving monthly KPI reporting and local action plans
  • Manage customer communication and build relationships with Amazon stakeholders for quality performance and data
  • Coordinate compliance activities related to client audits and regulatory requirements (SMETA, Sustainability, Food & Product Safety)
  • Support customer projects and value opportunity development, identify and deliver improvement projects (e.g. PACE) and influence technical strategy
  • Develop internal standard tools and quality management approaches for the EMEA network and ensure consistent corrective/preventive action communication

Requirements

  • University degree within Quality Assurance course or an appropriate discipline (Sciences, Engineering, Business)
  • Previous experience in Quality Management roles in an international environment; involved in creation, roll-out and management of quality assurance with end customers
  • Good understanding of packaging manufacturing processes (advantage)
  • Experience conducting plant/process audits and problem-solving workshops
  • Experience in managing end customer complaints, audit programs & quality expectations
  • Strong knowledge and skills in Quality management components, control techniques and process improvements
  • Familiarity with 8D, PPAP, ISO 9001, TS 16949 and other quality tools
  • Demonstrated leadership skills with experience driving and managing quality projects
  • Ability to lead, negotiate and sustain networking relationships
  • Analytical, independent, methodical international people leader with high resilience
  • Strong presentation skills and Super User level in Microsoft Office (PowerPoint and Excel: Pivots, Vlookups, etc.)
  • Fluent English, spoken and written; local/regional languages advantageous
  • High flexibility and willingness to undertake occasional travel within Europe for on-site meetings

Job title

Quality and Technical Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job