QA Analyst ensuring software quality and reliability at Eyecare Health. Collaborating with a data - oriented and agile team to deliver impactful digital products.
About the role
- Lead QA Tester supporting Salesforce by validating productivity tools for internal Sales teams. Collaborating with development teams to ensure feature functionality and QA processes.
Responsibilities
- Own and lead the entire QA lifecycle, from initial test strategy definition through final deployment sign-off
- Define the exact scope of testing within the context of each release / delivery
- Design, create, modify and execute test plans and tests for the validation of new Salesforce features at both system and user level and drive to improve QA processes and methodologies
- Apply the appropriate test measurements and QA metrics during the testing phase and build custom QA reports for the engineering team
- Collaborate with project and engineering leads during the testing and deployment phases to ensure proper tool functionality during and after each release (dev and production instances): update project tracking records and inform project leads of QA results in a timely manner, identify issues and/or risks and work with engineering team to identify root cause of issues found
- Utilize testing and development best practices, patterns, and processes to continuously improve testing operations and quality of new feature releases
Requirements
- BA or BS degree with 2+ years of experience or relevant experience
- Advanced SFDC troubleshooting experience
- QA/ Technical testing experience
- Exceptional written and verbal communication skills, with proven mastery of asynchronous communication and coordinating work across global time zones
- High level of self-management, organization, and professional etiquette required for a remote work setting
- SFDC admin experience (Preferred)
- SFDC CPQ Module experience (Preferred)
- Experience testing with Agile releases (Preferred)
- Familiarity with ticket management systems like JIRA (Preferred)
Benefits
- Paid Time Off
- Paid Holidays
- Subsidized Medical, Dental, Vision and Life Insurance
- 401k
- Employee Assistance Programs
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