About the role

  • Own the QA processes across charlottetilbury.com and the App, making sure we are consistent in our standards, have a process aligned to our risk appetite and use of automation across development teams.
  • Lead and mentor the QA team, fostering a collaborative and supportive environment.
  • Develop and maintain testing frameworks including automated regression, UAT, and performance testing.
  • Collaborate closely with Product Managers, Digital Product Designers, Delivery Managers, Engineers and business stakeholders to embed quality early in the development lifecycle.
  • Drive adoption of modern QA tools and methodologies to improve efficiency and effectiveness.
  • Report on quality metrics to senior stakeholders, highlighting risks and opportunities.
  • Champion a culture of quality across the technology function, promoting continuous improvement.

Requirements

  • Proven experience leading QA teams within a fast-paced technology environment.
  • Strong knowledge of software testing methodologies and automation frameworks.
  • Experience managing stakeholders and collaborating across cross-functional teams.
  • Ability to coach and mentor QA professionals, enabling growth and development.
  • Excellent problem-solving, analytical, and communication skills.
  • A passion for driving quality and delivering outstanding digital experiences.

Benefits

  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
  • Financial security and planning with our pension and life assurance for all.
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
  • Bring your furry friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting!

Job title

QA Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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