Manager in Tax & Customs at KPMG guiding clients on tax compliance and strategy. Leading projects and developing junior staff while maintaining client relationships.
About the role
- Property Tax Specialist handling property tax-related inquiries and payments for Home Trust Company. Responsible for maintaining mortgage customer tax accounts and ensuring compliance with municipal requirements.
Responsibilities
- Responsible for responding to all property tax related inquires that are received from the Contact Centre and other internal teams such as Residential Underwriting and Mortgage Renewals.
- Process and arrange payments with appropriate municipalities and ensure mortgage customers’ tax account are maintained in good standing.
- Communicate essential payment details to customers, adhering to company policies and customer service standards.
- Responsible for the maintenance of mortgage customer tax accounts and the payment of property taxes within due dates for Home Trust's clients across Canada.
- Perform monthly review of mortgage accounts with a high deficit or a surplus in the tax account and action accordingly.
- Perform yearly portfolio review of mortgage payment tax component and adjustments.
- Responsible for dealing with inquiries regarding arrears from municipality or client.
- Processing any supplementary tax bills received from a client due to a reassessment of the property.
- Ensure that all notices of a tax sale are dealt within the period allotted to avoid the completion of a tax sale.
- Responsible to archive electronic documents related to the payment of property taxes and client correspondence, ensuring compliance with audit requirements.
- Communicate with clients on a regular basis regarding any changes to the tax portion of their mortgage payment.
- Communicate with solicitors/clients regarding any tax arrears that were a result of non-payment at closing.
- Deal with escalated property tax related calls and e-mails from clients and internal business partners within 48 hours.
- Incorporate regulatory & compliance requirements into existing business processes and activities.
Requirements
- Authorized to work in Canada
- Great communication skills
- Post-secondary degree or diploma, preferably in business management, finance, or related field (university an asset)
- MTAP Certification
- 2 years of experience in the property tax industry or with a municipality
- Solid knowledge of MS Office (especially Word/Excel) and other financial programs
- Experienced in managing property tax payments and working directly with municipalities.
Benefits
- Base salary, with yearly incentive performance bonus
- Three (3) weeks of vacation, an additional six (6) flex days (sick or personal) in addition to statutory holidays
- Comprehensive benefit packages, offered through Manulife
- Group Retirement Savings Plan (GRSP) up to 8% contribution program & employer match
- $1000 Employee Referral Program
- Employee Discounts; phone plans, gym membership, Toronto Bike Share and many retailer discounts offered through WorkPerks
- Education Assistance program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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