Manager of Tax Strategy at American Tower’s Global Tax Strategy team overseeing cash taxes and tax strategy opportunities. Collaborating cross - functionally in a hybrid role based in Boston.
About the role
- Property Tax Housing Advocate assisting with client intake and HUD-approved housing counseling for a nonprofit. Engaging with mortgage providers and managing caseloads in the Denver area.
Responsibilities
- Conduct Client Intake Interviews
- Review client property tax rebate applications
- Conduct Housing & Urban Development (HUD)-approved housing counseling
- Engage with mortgage providers and HOAs on behalf of CEDP clients
- Track deadlines and manage calendars for your caseload, occasionally assist with cases from other team members and external partners
- Understand key success measures for your role and submit daily and weekly progress reports
- Organize Client Files in an online database
- Commute throughout the city of Denver to different events
- Gather/collect, review and log required documents and information to support the accurate and timely processing of cases
- Create and organize information, and generate reference tools for easy use by teammates and members of adjacent teams
- Foster culturally responsive services by being a part of opportunities for Equality, Diversity, and Inclusion (EDI) conversations within team collaborations
- Participate in CEDP's ongoing efforts to improve upon existing processes by maintaining openness and curiosity about processes, systems and technologies
Requirements
- Minimum one to three years of experience in an advocacy, customer service, social services or law related environment
- HUD-Approved Housing Counselor certification
- Ability to apply prior experience to improve processes and collaboration in a startup environment that requires rapid adaptation to change with minimal supervision
- Analytical thinker with detail orientation, self-starter with ability to solve problems
- Demonstrated proficiency working with Customer Relationship Management databases or similar tracking and organizing technologies
- Fantastic organizational skills and ability to self-manage and prioritize a complex workload with rapidly changing demands.
- Ability to work under pressure and meet deadlines and manage high-volume caseload to achieve required case-completion goals
- Ability to work independently and as part of a team
- Proficiency in Google Suites with a demonstrated ability to navigate various applications within different platforms
- Demonstrated direct service experience, plus a proven background in collaborating with diverse communities, an unwavering willingness and desire to advocate for homeowners and tenants' rights across various settings and demonstrated passion for social impact and justice.
Benefits
- Competitive pay
- Flexible time off
- Benefits package (including medical, dental, vision)
- 401k
- Technology stipend of $720 per year
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