Hybrid Project Analyst

at TransPerfect

• Job title: Project Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, El Paso, United States

About the role

• Project Analyst responsible for researching and analyzing data for project developments in a language services company. Collaborating with business and IT teams for successful project implementations.

Responsibilities

• Work with the Director of Strategy and Implementation to identify and execute projects that align with the company's strategic and/or operational objectives.
• Analyze and provide recommendations for improvement by combining client data, subject matter experts, and data analytics tools.
• Can act as project liaison, communicating between staff and various managers to ensure timelines.
• Work directly with business users to understand business processes, gather & document requirements to implement system changes that meet business need.
• Assist with evaluating the complexity of project requests to determine the necessary elements and overall prioritization.
• May work directly with clients or client solutions teams to ensure a successful onboarding of new accounts and/or projects.
• Assist in the coordination testing, training, and implementation of system changes. Participate where appropriate.
• Evaluate the complexity of project requests to determine the necessary elements and overall prioritization.

Requirements

• Bachelor’s Degree in Business or other related major or equivalent relevant work experience required
• Excellent interpersonal skills and able to collaborate with all levels of the organization
• Able to take initiative and have a solutions/results mindset
• Ability to be a change leader
• Ability to work collaboratively across cultures and organizations; strategically focused on continuous improvement.
• Ability to identify tasks critical to keeping customer satisfaction levels in check
• Ability to delegate and manage from a high level across multiple departments, clients, and operations teams
• Ability to deliver presentations in front of clients and key stakeholders
• Ability to manage financial budgeting and forecasting. Understand all levers that can impact profitability
• Excellent oral and written communication skills – ability to deliver constructive feedback and inspire employees to deliver positive results
• Excellent time management skills
• Solid understanding of Word, Excel, and MS Office suite

Benefits

• Flexible work arrangements
• Professional development opportunities