Program Manager leading initiatives for operations, development, and technology services at Fiserv. Focused on delivery excellence and stakeholder alignment across multiple workstreams.
Responsibilities
Lead and manage complex programs involving multiple teams and stakeholders
Review, analyze, and track various milestones throughout the release lifecycle
Identify trends and provide updates on projects and teams potentially at risk for releases
Collaborate with operations, development, Automation Team, and architecture teams to ensure alignment and timely delivery
Maintain program documentation (roadmap, program charters, project plans, etc.), dashboards, and release calendars
Facilitate sprint planning, retrospectives, and governance meetings
Communicate effectively with stakeholders at all levels
Ensure compliance with internal standards and external regulations
Generate and present regular reports on program status, risks, and performance metrics to stakeholders and leadership
Requirements
7+ years of previous project coordination, release management, or project management experience
7+ years of experience with tools such as JIRA or MS Project
4+ years of experience with the software development life cycle and release management process
Proven experience in program management across cross-functional teams
Strong understanding of Agile & software development lifecycle and release management
Hands-on experience with JIRA, Power BI, and project tracking tools
Excellent communication and stakeholder management skills
Ability to manage multiple priorities in a fast-paced environment
Bachelor’s degree in Computer Science, Information Technology, or a related field, and/or equivalent military experience
Benefits
Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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