Sr. Manager driving brand strategy and program management for HEYDUDE at Crocs. Partnering with senior leadership to execute strategic initiatives and optimize organizational performance.
About the role
- Program Director overseeing PRI's Certification program, focusing on strategic leadership, profitability, and growth. Driving customer engagement and collaboration with internal and external stakeholders in a hybrid environment.
Responsibilities
- Develop and execute strategic plans for PRI’s Certification program aligned with organizational goals and market trends.
- Collaborate with executive leadership to define program strategies that enhance business outcomes, scalability, and customer satisfaction.
- Assume full responsibility for program profitability, including budgeting, forecasting, and financial planning.
- Identify opportunities for cost savings, process improvements, and revenue growth to ensure financial viability of all programs.
- Continuously refine and enhance program strategies to achieve business objectives and meet evolving customer needs.
- Track and analyze program performance metrics to ensure alignment with goals and identify areas for improvement.
- Serve as the “face of PRI” and the “voice of the customer,” maintaining strong relationships with stakeholders to ensure programs meet or exceed expectations.
- Act as the primary point of contact for clients throughout the program lifecycle, gathering feedback and promoting PRI’s value propositions.
- Work closely with departments such as Marketing, Sales, Engineering, Operations, and Business Development to ensure cohesive execution of program objectives.
- Present program updates, gather feedback, and build strong relationships with internal and external stakeholders.
- Drive innovation within PRI programs by staying updated with industry trends, technological advancements, and best practices.
- Encourage a culture of continuous improvement through proactive risk identification, analysis, and mitigation.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field
- 10–15 years of relevant experience in program management, product management, or leadership within industries aligned with PRI’s scope (aerospace, automotive, manufacturing, etc.)
- Proven experience leading complex programs and collaborating across functional teams.
- Strong understanding of financial principles, including budgeting, forecasting, and P&L management.
- Demonstrated experience in customer relationship management and acting as a customer advocate.
- Familiarity with auditing, industry managed programs, ISO standards, certification processes, and industry-specific requirements is a plus.
- Strong financial acumen with experience in budgeting, forecasting, P&L Management, and resource allocation.
- Ability to build strong relationships with internal and external stakeholders.
- Strong leadership and team development abilities, with experience fostering innovation and continuous improvement.
- Experience working within matrix-based, functional-based, and program-based organizational structures.
Benefits
- Not specified
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