TEC Engineer providing 24x7 global remote technical support for DWDM/WDM platforms. Key role in troubleshooting optical network issues, leading product anomaly resolution.
About the role
- Professional Services Engineer developing enterprise version control solutions for global clients. Involves technical consulting and implementation for diverse industries.
Responsibilities
- Learn to design and implement comprehensive P4 availability management solutions including backup/recovery procedures, checkpoint strategies, high availability replication, and disaster recovery planning
- Develop skills in architecting security and compliance frameworks implementing P4 protections, authentication systems, encryption, audit logging, and CVE response procedures
- Assist with performance optimization assessments and implement scalability solutions for large-scale P4 environments supporting thousands of users and terabytes of data
- Configure development workflows including P4 Streams implementations, classic branching strategies, code review processes, and governance controls
- Support complex system integrations connecting P4 with CI/CD pipelines, build systems, defect tracking tools, and digital asset management platforms
- Help establish monitoring, alerting, and root cause analysis procedures for proactive P4 environment management
- Participate in technical workshops on P4 best practices covering all operational domains from security to performance optimization
- Develop custom automation scripts and P4 extensions while maintaining proper governance and documentation standards
- Provide troubleshooting support for performance, security, and integration challenges under senior guidance
- Create comprehensive operational procedures and documentation for client P4 environments
- Support sales teams on technical pre-sales activities and proof-of-concept implementations
Requirements
- Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent professional experience
- 2-4 years of professional experience in system administration, software development, or technical consulting
- Strong hands-on experience with Windows and Linux system administration including user management, file systems, networking, and service configuration
- Practical experience with AWS, Azure, or GCP including virtual machine deployment, storage configuration, and network setup
- Demonstrated ability in Python, Bash, PowerShell, or similar scripting languages for automation and system management tasks
- Understanding of database concepts, backup/recovery procedures, and basic SQL knowledge
- Familiarity with version control concepts and experience with any VCS (Git, SVN, or similar)
- Hands-on experience with DevOps tools and CI/CD pipeline implementation and management
- Experience in technical support, consulting, or customer-facing roles with strong communication abilities
- Strong analytical and troubleshooting skills with ability to work independently and manage multiple priorities
- Excellent communication skills with ability to explain technical concepts to diverse audiences
- Self-motivated learner with enthusiasm for mastering new technologies and platforms.
Benefits
- medical
- dental
- vision
- retirement benefits
- life insurance
- wellness programs
- total time off
- other employee perks
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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