Professional Factoring Consultant supporting clients in implementing and utilizing HENRI software. Responsible for workshops, user training, and liaising between clients and the development team.
Responsibilities
From day one, you support our clients in implementing and optimally using our factoring software HENRI.
You analyze customer requirements and, together with the project team, translate them into tailored solutions.
You independently plan and lead workshops, train key users, and remain a reliable contact in daily operations.
Creating specifications and solution descriptions is also part of your responsibilities.
Through active communication and clear coordination, you ensure that requirements are implemented efficiently.
For the process-oriented configuration of the ERP system, you contribute your expertise and work closely with the development team.
You also identify change requests early and ensure that roll-outs and further developments run successfully.
Requirements
A technical or business qualification (university, University of Applied Sciences (FH), HTL or equivalent).
Professional experience in the financial services industry – ideally in banking, leasing, or factoring.
Experience as a consultant in digitization/digitalization projects is a plus.
Ability to mediate between clients and IT and to present complex topics in an understandable way.
Passion for communication, customer service, and innovative IT solutions.
A structured, service- and solution-oriented working style.
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