Process Improvement Manager leading initiatives to enhance efficiency in Behavioral Health operations. Collaborating with teams to implement innovative solutions and drive continuous improvement.
Responsibilities
Lead and manage process improvement projects to streamline operations within the Behavioral Health services organization
Utilize Lean Six Sigma methodologies to identify inefficiencies and implement strategic solutions
Collaborate with stakeholders to assess current processes, identify areas for improvement, and develop comprehensive plans
Analyze data to track process performance and identify trends or areas for improvement
Facilitate workshops and training sessions for staff to promote a culture of continuous improvement
Develop and maintain process documentation, ensuring all practices align with industry standards and regulatory requirements
Monitor and report on the progress and outcomes of improvement initiatives to senior management
Champion change management efforts by communicating effectively with team members and stakeholders.
Requirements
Requires a BA/BS in a related field and minimum of 5 years process improvement or project management experience
Minimum of 5 years of experience in process improvement or project management within a healthcare or related environment
Lean Six Sigma Black Belt certification
Proven track record of leading successful process improvement initiatives
Proven analytical, problem-solving, and decision-making skills
Excellent communication and interpersonal skills with the ability to influence and engage stakeholders at all levels
Proficiency in process mapping and project management tools.
Ability to thrive in a fast-paced and dynamic environment with a focus on delivering value.
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